Arc furnaces and additional equipment are often operated in locations that are far from the supplier’s premises. Despite this, the manufacturer and service company Zavod Termolitmash LLC offers troubleshooting services or preventative maintenance. In particular, during the warranty period this can lead to high costs. Teleservice helps to significantly reduce them.
Teleservice technology is based on the operation of the remote assistance module for technical support of the industry, which is implemented for direct communication with equipment and its monitoring.
Used for remote maintenance purposes (error detection, diagnostics, maintenance, repair, or
optimization).
BASIC MOMENTS
- • Expand the ability to quickly solve problems by helping maintenance staff contact our remote
specialists. - • Better project support and quick commissioning during project execution
- • Preventive maintenance and maintenance of equipment in accordance with the contract (during the
warranty period) - • Operational support of the maintenance team in troubleshooting
